Terms & Conditions

Effective Date: September 29, 2026

Last Updated: September 29, 2026

Welcome to the website of THRYVE of South Holland (“THRYVE of South Holland,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website (the “Website”).

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. Website Purpose

This Website is provided for general informational and educational purposes regarding THRYVE of South Holland, our skilled nursing and healthcare services, facilities, programs, and related resources.

The information provided on this Website is not intended to replace professional medical advice, diagnosis, or treatment. You should not rely on information on this Website as a substitute for consultation with a qualified healthcare professional.

If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.

2. No Medical Advice or Provider-Patient Relationship

Use of this Website does not establish a patient-provider relationship between you and THRYVE of South Holland or any healthcare professional affiliated with THRYVE of South Holland.

Information presented on the Website should not be interpreted as a diagnosis, treatment recommendation, or guarantee regarding any particular medical outcome.

For questions regarding your individual health or treatment, please contact your physician, healthcare provider, or appropriate medical professional.

3. Website Information

We make reasonable efforts to provide accurate and current information. However, we do not warrant that all information on the Website is complete, accurate, current, or error-free.

Healthcare services, availability, personnel, hours, programs, policies, and other information may change without notice.

4. Appointments and Communications

Certain portions of the Website may allow you to request information, contact us, submit an inquiry, request an appointment, or communicate with our organization.

Submitting a request through the Website does not guarantee an appointment, admission, placement, treatment, or availability of services.

We may contact you using the information you provide for purposes related to your inquiry or request.

Optional Text Messaging

If you affirmatively opt in to our SMS program, we may send texts about the categories described when you consent, such as responses to inquiries, tour or appointment coordination, admissions information, and requested service updates. Promotional texts, if offered, require separate consent where applicable. Submitting a general website form alone does not enroll you in recurring promotional texts. Consent to optional texts is not required to receive care or services.

Message frequency varies depending on your requests and interactions with us. Message and data rates may apply under your wireless plan. Reply STOP to a message to cancel texts from that program, or reply HELP for assistance. You can also call the phone number listed below. We may send one final text confirming an opt-out. Mobile carriers are not responsible for delayed or undelivered messages.

Our text program is not monitored for emergencies. Do not send detailed medical or other sensitive information by SMS. Call 911 for an emergency. See our Privacy Policy for how we handle mobile numbers, consent records, and messaging data.

Important: Unless a specific communication method is expressly identified as secure and appropriate for transmitting protected health information, please do not submit sensitive medical information, medical records, Social Security numbers, insurance information, or other confidential information through ordinary website forms or email.

5. User Responsibilities

When using the Website, you agree not to:

• Use the Website for any unlawful or unauthorized purpose.
• Attempt to interfere with the operation or security of the Website.
• Introduce viruses, malware, or other harmful material.
• Attempt to gain unauthorized access to systems or information.
• Submit false, misleading, or fraudulent information.
• Use the Website in a manner that could harm THRYVE of South Holland, its patients, residents, employees, or other users.

6. Intellectual Property

Unless otherwise stated, the Website and its contents, including text, graphics, logos, photographs, designs, videos, and other materials, are owned by or licensed to THRYVE of South Holland and are protected by applicable intellectual property laws.

You may access and use the Website for personal, non-commercial purposes. You may not reproduce, modify, distribute, publish, sell, or otherwise exploit Website content without our prior written permission.

7. Third-Party Websites and Services

The Website may contain links to websites or services operated by third parties. These links are provided for convenience only.

THRYVE of South Holland does not control and is not responsible for the content, privacy practices, security, or availability of third-party websites or services. Your use of third-party websites is subject to their applicable terms and privacy policies.

8. Testimonials, Reviews, and Patient Information

Any testimonials, reviews, photographs, stories, or other patient or resident information displayed on the Website will be used only as permitted by applicable law and, where required, with appropriate authorization.

Individual experiences and outcomes vary. Testimonials should not be interpreted as a guarantee that another person will experience the same results.

9. Disclaimer of Warranties

To the fullest extent permitted by law, the Website and its content are provided on an “as is” and “as available” basis.

THRYVE of South Holland disclaims warranties, express or implied, regarding the Website, including warranties of accuracy, availability, fitness for a particular purpose, and non-infringement, except where such disclaimers are prohibited by law.

10. Limitation of Liability

To the fullest extent permitted by applicable law, THRYVE of South Holland will not be liable for damages arising from or related to your use of, or inability to use, the Website or reliance on information provided through the Website.

Nothing in these Terms is intended to limit any rights or protections that cannot lawfully be limited or waived.

11. Privacy

Your use of the Website is also subject to our Privacy Policy. Our handling of protected health information is additionally governed by applicable healthcare privacy laws and our Notice of Privacy Practices, where applicable.

12. Changes to These Terms

We may modify these Terms from time to time. Updated Terms will be posted on this Website with a revised “Last Updated” date.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms will be governed by and interpreted in accordance with the laws of the State of IL, without regard to its conflict-of-law principles, except to the extent otherwise required by applicable law.

14. Contact Us

If you have questions regarding these Terms, please contact: